In chat just add the email/UPN of the person you want to have a federated chat/call/video call with and when they are not found in the organisations’ address book, click “Search xxx externally”. Just like internal, all your federated communication to external people on either Skype for Business or Microsoft Teams will be via Microsoft Teams for you. If you start a new chat with someone, your message will default to going to their Teams client. If you respond to this chat is will go back to them in Skype for Business. No emoji’s, no sharing files or pictures. If someone messages you from Skype for Business, you will see an icon indicating that they are using Skype for Business and you will have basic chat functionality. Even when people send you messages from Skype for Business they will appear in Teams chat for you. How do I Chat/Instant Message within NTU?Īll Chat will now be under “chat” in Teams. If calls you from Skype for Business, you will see an icon indicating that they are using Skype for Business. Yes, when they call you it will come into your Microsoft Teams See: Teams Call QueuesĬan an NTU Skype for Business user call me? We will move each response group to a Teams Call Queue and move across entire teams at a time so you are all using the same system. Response groups are now called Call Queues in Teams. I take calls for a main university line through a Response Group, will this still work? Your phone calls will now come into Teams, and to make a phone call just go to the calling tab. DT knows who has each type of phone and will contact you directly if we need to change it or give you help logging it into Teams. Some Audiocodes phones need reconfiguring or replacing to work with Teams. You will need to stop Skype for Business loading on start-up or it can interfere with this.

I have a Skype for Business phone, will that still work?Īll Polycom USB phones work natively with Teams as they did with skype for business. You will need to stop Skype for Business loading on start-up if you want to use the inbuilt call controls. Will my existing headset work with Teams?Īll headsets purchased by the university are tested to work with Teams.

You can still load it to access your call history or join Skype meetings. Your Skype for Business client will prompt you to go to Teams instead. If you currently have a phone number in Skype for Business you will get some additional options around calling. Every feature you currently have in teams will still be there and look the same.

Skype business manager